and conditions of sale.
placing an order with Apikali you accept these terms and conditions of sale
Apikali policies form part of these terms and conditions
- Our goods come with
guarantees that cannot be excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the goods fail to
be of acceptable quality and the failure does not amount to a major
- Warranty information can be found here: http://www.apikali.com.au/Warranty-Information_ep_124-1.html
- Basic postage charges include careful
packing in satchels or boxes with tracking numbers supplied. Express post,
sign on delivery & insurance is available at additional cost. Apikali
is not liable for damaged or lost parcels or items where insurance and/or
signed delivery is not applied. We process majority of orders within 1 to 2 working days. However, please allow 7 to 10 business days for your eco living selection to arrive. If your parcel is going to be delayed, we will email you notification. Apikali business days are Monday to Friday and exclude public holidays.
- It is the responsibility of the consumer
to ensure that items purchased are used for their proper purpose and
- We respect your privacy rights, our
- Weights/age suggestions listed on
products should be used as a guide only. Apikali are not responsible for
items not fitting well regardless of the suggested suitability on any
listing. We are always happy to provide measurements on request to ensure
a correct size.
- Apikali provides a change of mind return
policy as a courtesy. Change of mind returns include items that are of an
incorrect fit. Postage on change of mind returns are the responsibility of
the consumer; refunds are not given, money paid is only returned via store
credit minus postage. Items returned must be in their original unwashed
condition, all tags and packaging intact and returned within 14 days of
- Change of mind on orders not yet posted are accepted, money is returned as a store credit only including postage.
- International orders cancelled due to postage charges are refunded via the original payment method minus a 10% restocking fee of the entire order.
- Apikali are not responsible for
differences in colour, different monitors and calibration can display
different results. Prints and print placement can change from batch to
batch so may not match exactly what is seen. Sizing of wipes, nappies and
accessories can vary by up to ten percent from batch to batch. Apikali
will not refund or pay postage on returns such as these however they will
be subject to our change of mind policy when a customer wishes to return
- Apikali is bound and governed
by the laws applicable in the state of Queensland, Australia