Terms & Conditions of sale
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Terms & Conditions of sale

Terms and conditions of sale.


By placing an order with Apikali you accept these terms and conditions of sale

Apikali policies form part of these terms and conditions


  • Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure
  • Warranty information can be found here: http://www.apikali.com.au/Warranty-Information_ep_124-1.html
  • Basic postage charges include careful packing in satchels or boxes with tracking numbers supplied. Apikali is not liable for damaged or lost parcels or items where insurance and/or signed delivery is not applied. We process majority of orders within 1 to 5 working days. However, please allow 10 to 15 business days for your order to arrive. If your parcel is going to be delayed, we will email you notification. Apikali business days are Monday to Friday and exclude public holidays. 
  • It is the responsibility of the consumer to ensure that items purchased are used for their proper purpose and manner.
  • We respect your privacy rights, our privacy policy can be seen in the above link to all our policies.
  • Weights/age suggestions listed on products should be used as a guide only. Apikali are not responsible for items not fitting well regardless of the suggested suitability on any listing. We are always happy to provide measurements on request to ensure a correct size.
  • Apikali NO LONGER provides a change of mind return policy, including choosing of the wrong size. 
  • International orders cancelled due to postage charges are refunded via the original payment method minus a 10% restocking fee of the entire order.  
  • Apikali are not responsible for differences in colour, different monitors and calibration can display different results. Prints and print placement can change from batch to batch so may not match exactly what is seen. Sizing of wipes, nappies and accessories can vary by up to ten percent from batch to batch. Apikali will not refund or pay postage on returns such as these.   
  • Apikali is bound and governed by the laws applicable in the state of Queensland, Australia